Management:Effective Onboarding: Setting New Hires Up for Long-Term Success in Jewelry Retail

In luxury jewelry sales, a great customer experience starts with a well-prepared team. This essential Jewelry Sales Academy course gives managers the tools to master onboarding—so every new hire starts strong, builds confidence quickly, and contributes to your store’s success from day one. Learn the fundamentals of onboarding that top-performing stores use to reduce turnover, accelerate training, and build a culture of excellence. From setting clear expectations to creating a structured 30–60–90 day plan, this course outlines exactly what managers need to do to turn new hires into high-performing associates. Whether you’re onboarding your first associate or building a scalable system across multiple locations, this course ensures you create an environment where team members feel supported, motivated, and aligned with your brand from the start. What You’ll Learn: How to structure the first week, month, and quarter for new hires Key expectations to set early to avoid long-term performance issues How to create a sense of purpose, belonging, and responsibility The importance of check-ins, mentorship, and feedback loops Common mistakes that derail onboarding—and how to avoid them