Management: Training For Effectiveness

Great teams aren’t born—they’re trained. In this essential course for jewelry store managers and leaders, the Jewelry Sales Academy equips you with the skills and strategies needed to train your sales team effectively and consistently. From onboarding new hires to ongoing coaching, this course focuses on how to identify training gaps, build confidence, and drive real performance growth in your store. You’ll learn how to turn your sales floor into a learning environment where development is constant and excellence is expected. This course is perfect for managers who want to improve results, increase accountability, and build a team of knowledgeable, empowered sales professionals. What You’ll Learn: How to structure daily, weekly, and monthly training for maximum impact The difference between managing and coaching—and when to use each How to identify individual team member strengths and development needs Creating repeatable systems to hold your team accountable Using roleplay, feedback, and floor coaching to drive real improvement How consistent training influences sales, ticket size, and morale Why It Matters: Effective training is the #1 predictor of team performance. Managers who invest in development build teams that outperform in sales, service, and culture—every time.